Terms of service
OVERVIEW
This website is operated by Lailaa’s Closet. Throughout the site, the terms “we”, “us” and “our” refer to Lailaa’s Closet. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional policies referenced herein.
If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
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1. Online Store Terms
By agreeing to these Terms, you confirm that you are at least 18 years of age or have given us your consent to allow any minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose. You must not transmit any viruses or destructive code.
A breach of any Terms will result in immediate termination of your Services.
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2. General Conditions
We reserve the right to refuse service to anyone at any time for any reason.
We may update, change or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes.
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3. Products & Descriptions
We make every effort to display our products as accurately as possible. However, colours may vary slightly depending on device screens and lighting.
All products are subject to availability. We reserve the right to limit quantities or discontinue items at any time.
As our collections are produced in small batches, certain items may sell out quickly and may not be restocked.
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4. Pricing & Payment
All prices are listed in GBP (£) and include VAT where applicable.
We reserve the right to change pricing at any time without notice.
Payment must be received in full before orders are dispatched.
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5. Shipping & Delivery
Delivery times provided are estimates and not guarantees.
We are not responsible for delays caused by courier services, customs, or events outside of our control.
Risk of loss passes to you once the order has been delivered to the shipping address provided.
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6. Returns & Refunds
Please refer to our Returns Policy for full details.
All sales are final. We do not offer refunds or exchanges unless an item is faulty or not as described, in accordance with UK consumer law.
If your item arrives damaged or defective, please contact us within 48 hours of delivery with photographic evidence.
Nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015.
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7. Intellectual Property
All content on this website, including logos, designs, images, product photography, graphics, text and branding, is the property of Lailaa’s Closet and is protected under UK copyright and intellectual property laws.
You may not copy, reproduce, distribute, modify, or exploit any content without our prior written consent.
Unauthorised use of our images or branding for commercial purposes is strictly prohibited.
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8. Accuracy of Information
We are not responsible if information on this site is not accurate, complete, or current. Content is provided for general information only.
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9. Limitation of Liability
To the fullest extent permitted by law, Lailaa’s Closet shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.
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10. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales.
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11. Contact Information
For any questions regarding these Terms, please contact us at:
Email: admin@lailaascloset.com
Business Name: Lailaa’s Closet
Location: United Kingdom